Privacy Policy & Terms

Who We Are

Our website address is: https://www.katiebowden.co.uk. We are Katie Bowden Art — a luxury live wedding and event painting service, offering bespoke canvas pieces and guest illustrations across the UK.

This website is built using Elementor and hosted on SiteGround.


What Personal Data We Collect and Why

We collect personal data to:

  • Respond to enquiries

  • Confirm bookings and send proposals

  • Provide event services

  • Process payments

  • Improve your experience on our site

Information we may collect includes:

  • Name, email address, phone number

  • Event date, location, guest numbers

  • Form responses or messages submitted via our website


Where Your Data Goes

We use trusted third-party platforms to securely handle your data:

  • Dubsado – for form submissions, contracts, proposals, invoicing, and client emails

  • Google Mail – for one contact form and follow-up communication

  • Stripe – to securely process payments

  • SiteGround – our hosting provider, where the site’s backend is stored

  • Elementor – used to build and manage the visual content and forms on our website

  • Instagram, Facebook, TikTok – if you contact us via social media, enter a giveaway, or click through ads

We only collect what we need to serve you effectively and do not sell or share your data for unrelated purposes.


Comments

If comments are enabled, we collect the data shown in the form, your IP address, and browser user agent to detect spam.

A hashed version of your email may be sent to Gravatar to check for a linked profile image. Their privacy policy is here: https://automattic.com/privacy/


Media

If you upload images to the site, avoid including embedded location data (EXIF GPS), as this can be accessed by others.


Cookies

We use cookies to improve your browsing experience and track anonymous site usage. For example:

  • When you comment or log in

  • When you accept or reject cookies

  • When embedded services (like social media) load content

You can manage or disable cookies in your browser settings.


Embedded Content from Other Websites

Our site may include embedded content (e.g. Instagram posts, YouTube videos). These behave exactly as if you visited the source site directly. They may:

  • Collect data about you

  • Use cookies

  • Track your interaction if you’re logged into their platform


Who We Share Your Data With

We only share your data with platforms essential to our service delivery:

  • Stripe, for secure payments

  • Dubsado, for client bookings and communications

  • Google, for email communications

  • Hosting and web tools, such as SiteGround and Elementor

  • Meta (Facebook/Instagram) and TikTok, if you engage with us through those platforms


How Long We Retain Your Data

  • Enquiry and booking forms: stored in Dubsado in accordance with accounting and legal requirements

  • Comments: retained indefinitely if enabled

  • Registered users: can view, edit, or delete their own profile data anytime (except usernames)


Your Rights

You have the right to:

  • Access a copy of your personal data

  • Request corrections or deletion

  • Withdraw consent

  • Request that your data be sent to you

  • Lodge a complaint with the ICO

To request access or changes to your data, please email: hello@katiebowden.co.uk


Data Security

We use secure, GDPR-compliant systems and take every reasonable step to protect your information. Only authorised personnel can access your data.


Where Your Data Is Sent

  • Form submissions: sent securely to Dubsado or Google Mail

  • Payments: processed via Stripe

  • Comments (if used): may be filtered through an automated spam detection service